Shipping Policy
Shipping Policy:
At Zenova, we strive to provide prompt and reliable shipping to our customers. Here's what you need to know about our shipping process:
Processing Time:
- Orders are typically processed and shipped within 1 to 2 business days after payment confirmation.
Shipping Time:
- Once shipped, delivery times vary depending on the destination.
- International orders may take 10 to 14 business days for delivery.
Shipping Methods:
- We use reputable shipping carriers to ensure safe and timely delivery of your order.
- Tracking information will be provided for your convenience, allowing you to monitor the status of your shipment.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the shipping destination.
- Free shipping may be available for orders exceeding a certain amount, as specified on our website.
Delivery Confirmation:
- Once your order has been successfully delivered, please inspect the package and contents for any damage or discrepancies.
- If you encounter any issues with your delivery, please contact our customer service team promptly for assistance.
Order Status Updates:
- You will receive email notifications regarding the status of your order, including confirmation of shipment and tracking details.
Shipping Restrictions:
- Certain items may be subject to shipping restrictions or regulations, which will be communicated to you during the checkout process.
International Shipping:
- For international orders, please note that customs clearance procedures may cause delays beyond our control.
- Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country's customs authorities.
Contact Us:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at adambiro50@gmail.com
